If you are a manager on salary, you definitely will not be paid enough for this position.
In the past year the company has made a lot of changes, to include: hiring General Managers with zero knowledge of the industry and lack of commitment, consolidating offices and cutting down the staff for each office which in return affects the customer service that used to be unparalleled.
The company no longer wants associates who are genuinely caring and can take the time to treat residents like they actually matter. They seem to only care about the bottom line and for their associates to utilize all their time, when not in meetings and processing reports, in finding ways to generate more revenue.
The greatest thing that used to set us apart from other property management companies such as: offering superior customer service, Ensuring that our residents "Love Where You Live", encouraging an associate to feel empowered to make decisions, and standing for each others greatest potential has all gone out the door.
Although there are still a few outstanding Senior Directors who do lead by example and will take the time to seriously take into consideration constructive feedback, the majority are simply just there to make a paycheck with no desire to support their subordinates future growth with the company.
