J. Crew reviews

3.8

67% would recommend to a friend

(4,331 total reviews)
avatar

Libby Wadle

69% approve of CEO

43% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Sep 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Not difficult to get time off, often excellent discounts on the merchandise at all J. Crew locations. Most staff at location was friendly.

Cons

difficult to reach sales goals with a rudimentary system of recording them, poorly programmed cash registers requiring too many manual actions. Management quickly revolving and often sub-par. Sales incentives pretty weak for what you are selling. Pays associates slightly over minimum wage, which while legal is slightly immoral, especially in off season with less than ten hours weekly.

4.0
Sep 25, 2014

Retail Sales Support Review

Recommend
CEO approval
Business Outlook

Pros

I can only speak to my store/ district: good leadership, good wages for part time, upbeat, responsible co workers and managers, and not difficult work.

Cons

Not much room for growth unless you're willing to put in crazy hours, a little boring, horrible rude customers.

4.0
Sep 24, 2014

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, customer service experience

Cons

Low pay, hard to move up

Viewing 3745 - 3747 of 4,331 Reviews

Glassdoor has 4,468 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.