Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      J. Crew

      Engaged Employer

      J. Crew reviews

      3.8

      67% would recommend to a friend

      (4,332 total reviews)
      avatar

      Libby Wadle

      69% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Reviews by job title

      4K reviews
      4.0
      Apr 15, 2013

      Fun job with great training, although low pay

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They really have implemented an amazing 'sales associate' training program. I had worked in sales before, but after 15-20 hours of paid training, you gain a deep understanding of the product you're selling, and a number of extremely transferable sales skills. The company also clearly wants frequent feedback from the employees, and the managers at the store I worked at definitely had my back. I felt valued as an employee.

      Cons

      Pays not great. Otherwise pretty good work environment. I only left because I was going back to school.

      5.0
      Apr 14, 2013

      One of the hottest retailers to be working for at the moment

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast-paced environment that allows you to meet and help a variety of different personalities. Management really emphasizes that we all work together as a team and communicate effectively, which makes everything run pretty smoothly, even during holiday. I was able to move from support to associate within 6 months, which was a great way to go. Knowing how the back/stock and register end works has really helped me as a seller. I have one of the greatest management teams, and they've been extremely accommodating with my college class schedule.

      Cons

      The holiday season can be really, really tough to get through. I worked the four days before and two days after Christmas without a break, and it was pretty brutal. And immediately after holiday, hours drop off almost completely, which I didn't mind with my homework, but it really hurt some of the other employees.

      1.0
      Apr 10, 2013

      Wish there was more people getting promoted.

      Keyholder
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible if need to be absent for a day at work Get to meet a lot of people

      Cons

      Management is very bad Hours are very low and random Managers seem to have favorites that get more hours Personal Shoppers get all the credit for everything Very underpaid for people under management

      Viewing 3862 - 3864 of 4,332 Reviews
      Related searches: J. Crew jobs | J. Crew salaries | J. Crew benefits | J. Crew interviews
      ReviewsJ. Crew reviews

      Glassdoor has 4,469 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.