J. Crew reviews

3.8

67% would recommend to a friend

(4,332 total reviews)
avatar

Libby Wadle

69% approve of CEO

43% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 9, 2013
Recommend
CEO approval
Business Outlook

Pros

J Crew spends a lot of time training you on their suppliers, types of fabric, fit, etc. even if you're just seasonal. This type of attention to every employee really characterizes the work environment in a lot of ways. Great discount. Good hourly pay.

Cons

Not a lot of hours, at least for seasonal employees.

2.0
Apr 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Good discounts, nice coworkers. Discounts definitely best part. Also very easy job in general.

Cons

Managers were VERY rude. Caught them talking behind multiple workers backs (while they were in the building). Would never want to work under people so immature again.

5.0
Apr 9, 2013
Recommend
CEO approval
Business Outlook

Pros

The training program is very involved. Any confident person who goes through the program will be very pleased and feel very empowered. J. Crew gives the employee a lot of autonomy in regards to customer service and there is a sense that "the store is your kingdom." The management is always eager for feedback, positive or negative and very frequently acts on that feedback. Performance based pay is also very nice.

Cons

The only negative is the strict visual requirements the stores must maintain. This removes much of the creative process from the employee and results is a workplace that tends to become "stale" from a visual standpoint.

Viewing 3865 - 3867 of 4,332 Reviews

Glassdoor has 4,469 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.