Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      J. Crew

      Engaged Employer

      J. Crew reviews

      3.8

      67% would recommend to a friend

      (4,332 total reviews)
      avatar

      Libby Wadle

      69% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Apr 9, 2013

      A Good Place to Grow

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      J. Crew is a culture and the goal is to make shopping an experience. you learn how to deal with a breadth of customers, managers and co-workers and leave with a greater respect for jobs in the service industry. Customer service is paramount!

      Cons

      I wanted the opportunity to climb the ladder a little faster. Be patient, if you really want it, it will come. Put in some months as an associate, wow them with your sales and hopefully move to a personal shopper or mid-level manager.

      4.0
      Apr 3, 2013

      Always fashionable and fun, treating their employees to many perks

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great perks and promotions for all employees. Once of the best that I am aware of. Very fun retail sales position. Employees armed with lots of customer service loyalties to provide to customers, giving them lots of power with their customers.

      Cons

      Low paying @ sales associate level.

      4.0
      Apr 2, 2013

      Great atmosphere

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working environment plus a really good associate discount. Not your usual retail job. The managers are pretty fair and helpful.

      Cons

      It can be a lot of work sometimes, especially when the store is busy. Not only do you have to attend to customers, you also have to make sure the store looks as close to perfect as it can at all times.

      Viewing 3868 - 3870 of 4,332 Reviews
      Related searches: J. Crew jobs | J. Crew salaries | J. Crew benefits | J. Crew interviews
      ReviewsJ. Crew reviews

      Glassdoor has 4,469 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.