J. Crew reviews

3.8

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Mar 18, 2014

Absolute Waste of Time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The discount is the only positive.

Cons

I was employed for J. Crew for 2 months and was never scheduled to work at all. I left my previous retail clothing employer for J. Crew in hopes of moving up the retail ladder, however it was the most unprofessional and confusing experience in the 5 years I have been working retail. I had no way to contact any managers or the store other than calling the store directly or driving to work. They require employees to pick up their schedules for the week in person, and for 8 weeks, I drove to work in hopes for any kind of a shift, and I was not scheduled a single day. I am now returning to my former retail job, and will never recommend working for J. Crew to any of my friends and coworkers. I also was hired under the impression that the commission rate would allow for my pay to be more than my previous job. Not only did they give me a lower base pay than my previous retail job, the commission percentage was an absolute joke. If I had ACTUALLY been scheduled, then I would have been making less money than I had ever been making.

4.0
Mar 18, 2014

Great Company

Recommend
CEO approval
Business Outlook

Pros

People know they are lucky to work for J.Crew. The energy here is very positive. The company provides great benefits and vacation.

Cons

The company is very big and there is a lot of competition, which is both motivating and intimidating.

2.0
Mar 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Clothes were great but style started to repeat itself. Accessories/shoes were fabulous.

Cons

It turned into the GAP - no concern for employees, upper management never listened to those dealing with the customer everyday. Opinions were shot down, leaving managers afraid to speak up. CEO was kept in the dark by corporate about what was really happening in the stores.

Viewing 3886 - 3888 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.