J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff and co-workers Great product discounts Flexible

Cons

Inconsistent hours for a part time job (5-30 not 10-20) Expected to sell product like working on commission Customers have very high expectations that doesn’t match how much you are being paid by the company

Viewing 37 - 39 of 4,320 Reviews

Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.