J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jan 17, 2026

Good experience

Recommend
CEO approval
Business Outlook

Pros

Discount on clothes Flexible schedule

Cons

Micro-management Low staffing Late hours

4.0
Jan 17, 2026

My experience

Recommend
CEO approval
Business Outlook

Pros

-Chill work environment -Reasonable work load -Easygoing staff/management -Scheduling is flexible -Good employee discounts

Cons

-Inconsistent/lack of hours during non-holiday season -Even with the high employee discount, merchandise can still be expensive -As a male employee, the options for men’s clothing is lacking -Due to lack of hours, sometimes tasks get overwhelming when dealing with customers at the same time during busy periods -Tasks are repetitive

5.0
Jan 14, 2026

Great job

Recommend
CEO approval
Business Outlook

Pros

Great team, love how they’re always looking to move forward. A lot of superlatives and initiatives. If you work hard and express your desire

Cons

Credit Card pushing was annoying. They were good at giving notice of changes early on. It would often be last minute.

Viewing 40 - 42 of 4,320 Reviews

Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.