J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Nov 30, 2018
Recommend
CEO approval
Business Outlook

Pros

the discount is good.

Cons

No room For advancement. They pass up long term qualified employees for newer blood, with less qualifications. Store is a mess and poorly managed. Petty behavior by management. Low pay. They will never promote you no matter how much they tell you they will it’s a lie don’t fall for it. No hours between Jan-July. Used to offer vision and dental to part time and that is now off the table. DEAD END NO ROOM FOR GROWTH.

1.0
Nov 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Working with customers, generous discount

Cons

Worked as a stylist for a short while. Based on the relatively pleasant interview, I assumed the position would be pretty straightforward and enjoyable. But boy, was I wrong. From snobby management to staff throwing insults to new hires (including myself) for not adding the proper discounts to items, it soon became a job I hated. Needless to say, it got the the point where I could not stay any longer. Even though I was treated poorly I left the position in a professional manner, I was puzzled when my last paystub was for only 4 hours of work, when I had worked 30 hours that week. This became a long dispute which I had finally won, but please, if you care about your mental health and overall wellbeing, DO NOT WORK HERE.

3.0
Apr 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, salary and team members. Can be a fun work environment.

Cons

Poor upper management, has "open door policy" but communication is always filtered through multiple people and lost in translation.

Viewing 37 - 39 of 4,320 Reviews

Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.