J. Crew reviews

3.8

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jul 1, 2015

Sales Manager

Recommend
CEO approval
Business Outlook

Pros

Fun place to work if you are merchandising or in charge of visuals.

Cons

Its a large corporate company so you have no value in the companies eyes. After all the bad press this brand will suffer badly or struggle to regain customer loyalty back.

4.0
Jun 24, 2015

Great, fun, place until they start using you

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team, fun place to work, get to be part of the corporate concept team, lots of growth opportunities.

Cons

It's great if you're a sales associate but once you show initiative and get more responsibilities, they do not compensate and begin to take advantage of you. I put my heart and soul into the section I managed (without a raise or title) and they took it away from me and put a complete newcomer into it simply because they could t wait 2 weeks for me to graduate and become full time. They did all of this without even speaking to me or telling me and then one day all of the sudden someone else was telling me what to do and I was told to step down after 2 years of managing this section all alone.

1.0
Jun 23, 2015

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Beautiful clothing, it's nice to sell a style that you love. Great client program (although commission program does not support the level of work involved), you get to connect deeply with your client base.

Cons

Let me count the ways..... Quality doesn't match value for the goods. District managers are power righteous. CEO is BLIND to what really goes on. Completely rigged store visits. Given scripts to speak to and teams flown in night prior to CEO visit. So he sees a false image of what a store actually is or how they operate or their actual performance and opinions.

Viewing 397 - 399 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.