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      J. Crew

      Engaged Employer

      J. Crew reviews

      3.8

      70% would recommend to a friend

      (4,326 total reviews)
      avatar

      Libby Wadle

      72% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Reviews by job title

      4K reviews
      4.0
      Jan 21, 2019

      Great place, but exit out of Canada seems inevitable

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great environment - Good employee discount, perks - Opportunities to grow

      Cons

      - Stores closed in the midst of what seemed like a turnaround year - Disjointed messaging from head office - No transparency towards stores

      3.0
      Apr 11, 2016

      Keyholder

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very casual and everyone was really friendly. Schedules were flexible.

      Cons

      Very difficult to move up the ladder if you're not friends with the management. Very strict at the same time and if management did like you, you'd be cornered to resigned or they would find reasons to fire you.

      1.0
      Mar 5, 2015

      Management is disorganized and do not want to see you succeed

      Sales support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounts are generous, scheduling is quite flexible. Managers were amazing AT FIRST. When the Eaton Centre location first opened, the management team was amazing. Too bad they've all left over the course of the past 2 years.

      Cons

      No growth, current management is terribly disorganized. There are way too many political things going on. I've seen some good talent driven away because of the management that refuses to promote up. They would rather hire and train new employees. This is all well and good except for when you hire in a new person into a position that someone else had already been working to attain. There are favourites. If you don't suck up, you will be forgotten. On-call shifts are very common, almost assigned more often than confirmed shifts.

      Viewing 4015 - 4017 of 4,326 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.