J. Crew reviews

3.8

70% would recommend to a friend

(4,326 total reviews)
avatar

Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Mar 14, 2019

JCREW

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get to work with some lovely people, staff discounts, big team, nights out

Cons

1. Shifts are way too late, long tedius hours, nothing to do on the shop floor but fold 2. Management are unrealiable and do not communicate well 3. Alot of double standards and unfairness in the store with managers and associates and favouritism 4. Gossipy and cliquey atmosphere, not nice at all 5. Too much focus on individual sale targets, very stressfull 6. Managers also need to be careful of how they address situations and comments/jokes they make about associates - some could be taken the wrong way (racially)!!!

1.0
Aug 1, 2018

RUN

Recommend
CEO approval
Business Outlook

Pros

I found most of the people who worked there to be kind, employee discount is very good and generally the customers are friendly.

Cons

Only con is a major one, the managers are horrible (at least at my location). I was warned early on that managers schedule employees based on how they personally feel about you, not based on your ability to meet SPH, keep a clean section, customer service or overall job performance. Rather than help their employees, managers will passive aggressively cut hours and give opening/closing shifts until you quit. Also if you call in sick they won't give you the sick day.

Viewing 4018 - 4020 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.