J. Crew reviews

3.8

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Apr 9, 2018

Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there are some great people to work with. They have great benefits. Great clothes discount. Some of the customers are a joy to work with.

Cons

They worked you like crazy. Expected things to be done in a short period of time which was not realistic. Cared about how much hours you spent on one thing instead of the whole picture

2.0
Feb 5, 2018

People Issue

Recommend
CEO approval
Business Outlook

Pros

There are reasons for 2 stars. 1. Can't deny that the salary is absolutely competitive compare to other brands. And they are willing to go further for somebody who worth the money. 2. Great clothes. We can keep these clothes for a long time because there is no brand showing on their clothes. So even we move to a different brand, we can still wear J.Crew clothes

Cons

1. People are too timid to take a bullet (especially management). When things go wrong they tend to sweep it under the carpet instead of laying them on the table and find solutions. 2. Keeping a racist-immature people is more important than people with full potential. Because the lack of middle management, upper management can't really see clear in order to make the best decision for the business. 3. Disastrous distribution system! Everything always comes late. Things that could sell before Christmas was delivered after Boxing Day? Ridiculous!

5.0
Nov 8, 2017

Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, good pay, family-like environment

Cons

Sometimes, it's hard to achieve $250 Sales Per Hour Goal

Viewing 4021 - 4023 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.