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      J. Crew

      Engaged Employer

      J. Crew reviews

      3.8

      70% would recommend to a friend

      (4,329 total reviews)
      avatar

      Libby Wadle

      72% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Nov 27, 2014

      Great Retail Experience, left because of school work

      Sales support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lovely Coworkers and honestly they made work fun and exciting, Fantastic and Helpful Management team, Corporation (770) is really involved and wants the best outcome for all of us. It was my first retail job and i had learned a lot. Honestly i would come back.

      Cons

      Low pay, training does not prepare you that well but you'll gain the experience, on call shifts could be an annoyance some time. Closing the store was a hassle and the workload could be high considering the hourly wage. Customers could be demanding but that is expected.

      4.0
      Nov 2, 2014

      Great company!

      Store director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Listens to employees. Makes an effort to train and develop. Really holds tight to it's core values.

      Cons

      Limited payroll. Constantly having to do more with less people.

      3.0
      Oct 28, 2014

      Good Experience for Entry Level Sales

      Sales support
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed my time working here. I learned a decent amount about sales and really got to improve my customer service skills. The shifts are short which is nice. The discount is amazing and it kills me to pay full price now that I don't work there anymore.

      Cons

      I had problems with inconsistency in management and their lack of organization. Mainly when it came to closing the store. We would be kept for over an hour straigtening and fixing minute details with one manager while another would do a scan and call it a day. I also felt the commission for the sales staff vs. sales support were unfair. I started as sales and then moved to sales support. When you are sales support you do not make commission, even if you sell something. You only get compensated for opening j. crew cards, which is much more difficult.

      Viewing 421 - 423 of 4,329 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,466 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.