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      J. Crew

      Engaged Employer

      J. Crew reviews

      3.8

      70% would recommend to a friend

      (4,329 total reviews)
      avatar

      Libby Wadle

      72% approve of CEO

      45% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.5

      Senior management

      3.5

      Compensation and benefits

      3.2

      Career opportunities

      J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Oct 2, 2014

      Retail store is good for part time work

      Sales support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours, decent wages, good discount. 50% off sale and 30% off most full prices items with a few exclusions. Managers, at my store, cared about and had pride in their jobs.

      Cons

      Way too flexible with customers. Very snobby and rude shoppers with only the occasional nice one. It looked like my managers put in a lot of extra hours, so I would never want to move up.

      3.0
      Sep 25, 2014

      Decent benefits for management, otherwise somewhat standard

      Sales support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not difficult to get time off, often excellent discounts on the merchandise at all J. Crew locations. Most staff at location was friendly.

      Cons

      difficult to reach sales goals with a rudimentary system of recording them, poorly programmed cash registers requiring too many manual actions. Management quickly revolving and often sub-par. Sales incentives pretty weak for what you are selling. Pays associates slightly over minimum wage, which while legal is slightly immoral, especially in off season with less than ten hours weekly.

      5.0
      Sep 9, 2014

      The kind of job where going to work makes your day better, not worse.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      30% employee discount, including gift cards and 50% off clearance. I had to leave a few times for Army National Guard service, and each time I came back they were excited to bring me back on as soon as I wanted to come back to work. This is the kind of place where if I was having a bad day and thought about calling in sick, I always made myself go to work, not because I was afraid of getting in trouble for not coming in, but because I knew that going in to work would make me feel better. The store management actually cared about us, whenever I was having an off day I could always talk to my management about it and they would be there to listen and to offer advice, whether it had to do with work or personal life.

      Cons

      The Store Director left for another company, and her replacement (brought in from another company) was AWFUL. There were several people in assistant management positions within the company that wanted the position and would have been great at it, but they were passed up.

      Viewing 427 - 429 of 4,329 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,466 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.