J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jan 13, 2010

If you have a tough skin

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have outstanding benefits. 5 weeks vacation to start and the CEO gives out 3 or 4 days off at random. They have Summer Fridays too. The staff is very talented and most of them agreeable to work with.

Cons

The organization is non-existent. There is no clear chain of command and so much overlap between groups that most people aren't 100% sure who manages what group. The org chart looks like a connect the dots gone horribly wrong. There are a lot of strong personalities there and it's difficult to navigate the political waters. The informational material given during orientation presents J Crew as a big happy family where everyone is treated fairly and that is a complete lie. There are a huge group of people who are treated far better than the average employee.

4.0
Dec 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Great employee discounts. 50% off sale merchandise. 60% on a certain number of tops and bottoms each month. You get extra money if you open up new credit card accounts.

Cons

Small 5 hr shifts, I found it hard to make that much money in a week even if you work everyday.

4.0
Dec 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Great discount, work with customers on a personal basis, form friendships with your co-workers, opportunities for advancement, advancing wardrobe at fraction of the cost

Cons

Untrusting of employees, strict working schedules and hours, paid once a week, schedule only out a week before, spend all your pay on their clothes

Viewing 4297 - 4299 of 4,320 Reviews

Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.