J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Kind associates Customers are easy to navigate Great discounts

Cons

No set schedules Don’t fully accommodate requests Store directors prioritize themselves Unhealthy environment Promised growth leads no where

4.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

This job allowed me the opportunity for advancement but with stipulations. You must cater to certain individuals to advance, get time off, or even be treated fairly.

Cons

Old school mentality. You must cater to management and the unreal expectations coupled with the rules and expectations constantly changing without any communication.

Viewing 58 - 60 of 4,320 Reviews

Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.