J. Crew reviews

3.9

72% would recommend to a friend

(4,321 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Sep 15, 2018

Former employee

Recommend
CEO approval
Business Outlook

Pros

PTO, health insurance, holiday incentives,

Cons

Working 10 hour shifts is very hard doing production work. Not much advancement and growth. Not much recognition.

1.0
Jun 25, 2018

Arranging Chairs on the Titanic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount on clothes Summer Fridays Office in Manhattan

Cons

Do you like being underpaid, undervalued and underappreciated? Because J.Crew does all three best. Strange organizational structure where certain departments have higher rank than other departments for the same title. Petty cliques and archaic ways of doing things make it difficult to get any work done or have a career. They ignore ideas or suggestions and often will discourage any input and pull rank to silent associates. Business is bad and everyone is trying to protect themselves. Despite some operational improvements; the company is spending money on pet projects while reducing quality. A reflection of the poor business is that they got rid of the "60s list" discounts and scaled back PTO for all associates. There seems to be a new C-Suite exec every week with no real direction. The design trajectory is off and the merchandising focus is gone. J.Crew made a decision to go down-market and reduce quality; all of us watch the effect everyday as customers are angry about it.

2.0
May 14, 2018

Sales associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay was good for someone young and you had the ability to earn commission. The three workers were nice and were available to help if you needed.

Cons

There was no flexibility as a sales associate. As a someone who was getting up early for classes in the morning, it was tough to have to stay there until late every night.

Viewing 88 - 90 of 4,321 Reviews

Glassdoor has 4,458 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.