J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Aug 18, 2016
Recommend
CEO approval
Business Outlook

Pros

You get to work with clothes.

Cons

The enviorment is so toxic. It's a constant uphill battle. The people in corporate have no idea what is going on in the stores. There is a system where you send out your clothing from online orders and never get in back in stock and then wonder why you're never selling any clothes in the store. They send you a ridiculous amount of media that you end up throwing away "great for the enviorment JCREW". You never have the opportunity to move up-- they basically want you to not have a family life in order to do so. I would suggest only working at j.crew for fun. Even then don't expect to make any money because they don't give any part time employees any hours. They just expect their managers to work (which is about 3) good luck trying to juggle your customers!

1.0
Feb 9, 2016
Recommend
CEO approval
Business Outlook

Pros

There are no pros in al senses of the word.

Cons

They require a certain profile. If you dont fit it, they'll do everything they can to make you uncomfortable. They discriminate and encourage a culture of flirtatious preference up to the management and corporate level.

1.0
Apr 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Good discount incentives, fellow associates and a handful of managers are awesomely fun.

Cons

Terribly ineffective management, I.e. Lack of communication between managers, passive aggressive, condescending hostility from managers toward associates and no accountability for managers. They give you the run around when you try to negotiate your availability or pursuing other opportunities such as transferring to another store or another position.

Viewing 10 - 12 of 4,320 Reviews

Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.