J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
avatar

Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Apr 15, 2018

Company in transition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

generous PTO, Summer Fridays, associate discount, some management is great, most coworkers are incredibly talented

Cons

so much change in the last two years, some good, some bad. More C-level managers than ever before and not enough employees to carry out the plans they develop

4.0
Feb 10, 2018
Recommend
CEO approval
Business Outlook

Pros

J.Crew was a good place to work overall. The benefits were great, the time off was great, the wellness great, and the corporate discount great. The morals of the company also good - a forward thinking company. I thought the review process was great as well - a process where peers review peers and employees review managers in addition to being reviewed by managers. The company culture was great overall. Certain departments and managers were better to work for than others (as would be the case anywhere.) During my 6 years at J.Crew I worked in 2 different departments and held 3 different titles which was a good sign of growth opportunity. I miss the modern office along with the fact that the office has a front desk associate and IT support 24 hours a day- things I took for granted while there.

Cons

For a forward thinking and modern company, it was a bit "black and white" sometimes in regards to following procedure (i.e. hard to change status quo, develop new ways of working.) Depending on the department, the vibe could also be a bit "corporate" / cold. In two instances, I needed to challenge management as my workload was too large in comparison to others with the same title or even higher title. The pay was mediocre in comparison to competition.

2.0
May 4, 2017

Used to be good!

Recommend
CEO approval
Business Outlook

Pros

Casual atmosphere, nice offices, a lot of very nice people.

Cons

Some not nice people, raises non-existent for years now, drastically downsizing.

Viewing 7 - 9 of 4,320 Reviews

Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.