Is J. Crew a good company to work for as a Keyholder/Manager?

Keyholder/Manager professionals working at J. Crew have rated their employer with 3.8 out of 5 stars in 32 Glassdoor reviews. This is an average score with the overall rating of J. Crew employees being 3.8 out of 5 stars. Search open Keyholder/Manager Jobs at J. Crew now and start preparing for your job interview by browsing frequently asked Keyholder/Manager interview questions at J. Crew .

Does J. Crew pay Keyholder/Manager employees well?

Keyholder/Manager professionals rate their compensation and benefits at J. Crew with 1.7 out of 5 stars based on 32 anonymously submitted employee reviews. This is 66.7% worse than the company average rating for salary and benefits. Find out more about Keyholder/Manager salaries at J. Crew.

What are the top reviewed jobs at J. Crew?

Sales Associate (1184) , Stylist (208) , Retail Sales Associate (162) , Assistant Manager (155) , Part Time Sales Associate (82) , Store Director (60) , Sales Support (58) , Seasonal Sales Associate (42) , Associate Manager (40) , Sales Associate - Stylist (38) , Customer Service Representative (37) , Sales Support Associate (35) , Sales (33) , Visual Associate (32) , Visual Merchandiser (31)

What are the pros of working at J. Crew according to real employee reviews?

"workers were all great people to work with and made working on the sales floor fun and easy." ((in 315 reviews)); "Flexible hours and on site training" ((in 184 reviews)); "Benefits are great for full time and of course the discount is an added plus." ((in 170 reviews)); "Managers were great and social." ((in 165 reviews)); "great team and flexible as a student" ((in 93 reviews))

What are the cons of working at J. Crew according to real employee reviews?

"There are times when direction is poor and management does not step up to lead the team in an organized manner." ((in 230 reviews)); "Poor upper management." ((in 66 reviews)); "No commission; hours are based on how you much you sell" ((in 50 reviews)); "No training experience" ((in 41 reviews)); "Poor communication from store mgmt to staff." ((in 21 reviews))

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J. Crew

J. Crew Keyholder/Manager reviews

3.8

22% would recommend to a friend

(32 total reviews)

Libby Wadle

100% approve of CEO

19% positive business outlook

Ratings by category

4.0

Diversity & inclusion

2.5

Culture & values

2.5

Senior management

2.2

Work/Life balance

1.8

Career opportunities

1.7

Compensation and benefits

Keyholder/Manager employees have rated J. Crew with 3.8 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Keyholder/Manager professionals have a good working experience there. J. Crew is rated in line with the average (within 1 standard deviation) by Keyholder/Manager professionals compared to other employers within the Retail & Wholesale industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

32 reviews

3.0

Jun 14, 2014

One of the best retail to work for.

Keyholder manager

Recommend

CEO approval

Business Outlook

Pros

Generous discount. Better than other retails that push opening credit cards and etc Quality & fashionable clothing

Cons

Upper management is not doing their job right. Too many layers to go through for promotion and always take so much time. They do not recognize or appreciate good employees. So much paperworks and training but not enough time given. Store directors omit a lot of training for associates.

5.0

May 30, 2014

Great Company

Keyholder

Recommend

CEO approval

Business Outlook

Pros

Company culture, room for independence and creativity.

Cons

Everyone wants to work there.

3.0

Jun 4, 2013

Overall a wonderful experience but with a bitter ending.

Keyholder manager

Recommend

CEO approval

Business Outlook

Pros

Amazing employee discount, enjoyable store atmosphere, the best client base.

Cons

Too much micromanaging from the corporate level. Too many directives and not enough freedom for managers to do what they feel is right for their store. Little incentives: taking away commissioned sales.

Viewing 25 - 27 of 32 Reviews

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J. Crew Keyholder/Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

One of the best retail to work for.

Great Company

Overall a wonderful experience but with a bitter ending.

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