J. Crew reviews

3.9

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

77% approve of CEO

46% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Apr 10, 2018

Sales Associate Review

Recommend
CEO approval
Business Outlook

Pros

- Paid a little above city minimum wage - Can request time off (but must be at least 2 weeks in advance)

Cons

- Management has little to no respect for the time of their sales associates. When I was hired, I told them my max number of hours per week (15-20), they said it was fine and what I was likely to get scheduled anyways, but they routinely schedule me for 25 hours (and this week 26.5). I have a lot of work outside of this job that I need to complete (which I had informed them of before joining), and they are not very understanding of their employees other time commitments. We are part-time for a reason. - Management schedules uneven hours. They will schedule 2 or 3 of their employees to ~25 hours a week, while others only get scheduled 10 for no other reason other than the employees who get more hours perform better - but this has no regard to whether or not those employees actually have the time to work those hours. - Management will change your schedule last minute through the app without warning or without telling you. You are expected to check the app for your schedule periodically even after it's released because they might change it without warning. - Management will call frequently to see if you can work a shift that you were not scheduled for, or during your shift, they will pressure you into staying longer (2 hours to 4 hours longer). - Management constantly gossips about their employees.

1.0
Apr 6, 2018

Assistant manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing store manager and Co workers! Discount

Cons

Absolutely no job security Horrible communication from corporate/higher form of management They look at you as another name on a piece of paper

2.0
Mar 30, 2018

Pretty Awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

benefits and salary were competitive

Cons

Management was a disaster, clear gender inequality and preference for male employees

Viewing 280 - 282 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.