JCPenney reviews

3.3

52% would recommend to a friend

(13,527 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Jul 9, 2014

POS Associate

Recommend
CEO approval
Business Outlook

Pros

Very good work environment! Upper management helped throughout the store, they weren't sitting in offices all day. We were able to communicate with them about any situation with out feeling inferior. Lots of recognition from customers as well as management.

Cons

Crazy work schedules during the holiday season. Management wouldn't allow anyone to request days off of work from Thanksgiving until New Years.

1.0
Mar 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great associate discount, wonderful coworkers. Sephora wonderful.

Cons

Very low pay. Been with JCP 4 years and only make .25 over minimum wage. Limited time to process truck. Constantly running 100 mph to stay caught up. Managers are rude bullies. NO job security! NO health benefits unless full-time. NO incentives. NO bonuses, NO raises. Want associates to partake in salon specials with low pay. Feel like your spinning your wheels and getting nowhere. NO work/life balance (what"s that)? a supervisor said. Great deal of favoritism.

1.0
Mar 19, 2014

Soul sucking

Recommend
CEO approval
Business Outlook

Pros

If you need a little extra money, this place is ok. Keep you distance. Work only 2 days a week for 6 months and your soul should escape unscathed.

Cons

Pay isn't very good. Been with the company for over a year and absolutely no raise. Very strict managers at my location. Talking to other employees on the clock is not allowed. Visiting other employees off the clock is not allowed. Helping customers not in your department is frowned upon. Strict attendance policy. Being 6 minutes late carries the same punishment as not showing up at all. Overall during my time here I felt overworked and underpaid.

Viewing 301 - 303 of 13,527 Reviews

Glassdoor has 13,868 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.