JCPenney reviews

3.3

53% would recommend to a friend

(13,527 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Apr 10, 2012

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Home Office environment building is beautiful and mostly well maintained. Popular amenities are available (cafeteria, fitness facility, day care, doc-in-the-box, Walgreens pharmacy, mail room) and enjoyed by the associates. Covered parking (unless you're late to work) is great.

Cons

Historically, the company had core values, took care of the good associates and promoted those who earned promotions. Changes in administration removed the 'care of associates' and replaced the associates who had the knowledge, with younger, cheaper employees who have education but no actual knowledge. Not all managers have people-skills, which is a detriment to career coaching sessions (a.k.a. ' you need to look at job postings to see where you can move') and communication within the team. Unfortunate that the 'go-to' people were the first to 'go' and those remaining have no clue what they're doing.

3.0
Apr 2, 2012

Current Employee- jcp Home Office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Has an amazing fitness center Great on resume Most of th people are great to work with Stable company Love new direction of the company

Cons

WORK,WORK, WORK...no work life balance. Not sure how those with a family do it. Most people work at least 50 hours during office hours and then log in at home at least another 3-4 hours at night or on the weekend.

2.0
Feb 21, 2012
Recommend
CEO approval
Business Outlook

Pros

20 percent discount convenient store location employee parking A door to exit the store and never have to work there again

Cons

Being duped (lied to) about your job description when hired Being lied to about the hours you would be working Having to work til 5am Unhappy management no matter how hard you and your co-workers strive to do a good job Unrecognised as a hard working "individual" looked at as a "team", leaving no room for growth Pay is $7.50 per hour

Viewing 346 - 348 of 13,527 Reviews

Glassdoor has 13,868 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.