JCPenney reviews

3.3

53% would recommend to a friend

(13,533 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Jul 21, 2021

Decent

Recommend
CEO approval
Business Outlook

Pros

The people that I worked with were awesome and friendly

Cons

lack of pay, no pay raise after 3 years because I did not get as many credit card applications compared to other employees, I only got one pay raise after 6 months of working there, and lack of hours

3.0
Jul 21, 2021
Recommend
CEO approval
Business Outlook

Pros

When it's good - it's good. Senior leadership is respectful and willing to put in hard work along side of the team.

Cons

Workflow is not even. Like everything else in supply chain right now inbound/outbound loads are very up and down depending on what can get shipped to you to do your part. This doesn't allow for a good work/life balance. Its hard to predict if you're going to be off on Saturday or not; often not finding out until the Thursday before.

Viewing 433 - 435 of 13,533 Reviews

Glassdoor has 13,874 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.