JCPenney reviews

3.3

53% would recommend to a friend

(13,533 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Jul 8, 2021

Very tough job with no help

Recommend
CEO approval
Business Outlook

Pros

Excellent employee discount. Work with some good people. PTO

Cons

No raise in 3 years but 3 departments added to work load. Pay is low for all you have to do. Upper management is hired based on “diversity” and not competence. Assistant Managers DO NOTHING. They work less than 40 hours, don’t close and rarely work a Sunday. The supervisors, who are hourly, do all the work and run the store and make a lot less money.

4.0
Jul 8, 2021

alright

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice staff and always given break time

Cons

very unorganized, didn't respect availability

5.0
Jun 24, 2021

Great Benefits

Recommend
CEO approval
Business Outlook

Pros

Great management, benefits, co workers.

Cons

Retail hours. Sometimes it’s too fast paced. Your job is never done, not enough time to get everything done , you just keep working on things until they are all completed.

Viewing 445 - 447 of 13,533 Reviews

Glassdoor has 13,874 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.