JCPenney reviews

3.3

53% would recommend to a friend

(13,533 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Feb 22, 2021

Okay I Guess

Recommend
CEO approval
Business Outlook

Pros

It was slow most of the times and never really had to do too much.

Cons

CREDIT CARD SALES. They threaten to fire you if you do not have a certain ratio of them. One manager told me to flirt with the old men to get sales.

1.0
Dec 30, 2020

Don't apply

Recommend
CEO approval
Business Outlook

Pros

The quality of products and discount

Cons

Worst pay around Customer service can be brutal Focus on credit applications Dress code all black for a retail store

Viewing 460 - 462 of 13,533 Reviews

Glassdoor has 13,874 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.