JCPenney reviews

3.3

53% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Feb 8, 2018
Recommend
CEO approval
Business Outlook

Pros

great pay, production hobs top out at $16.50 to $18 an hour. leads and managers are all rally nice and friendly. alot of paid time out aloted and you are encouraged and given alot of opportunities of upward mobility for you to advance into a nicer paying position in the warehouse once you have proven yourself as a good associate

Cons

the coworkers can alot of times be very testing and difficult to work with as alot of them like to mess with and bully other people , that or they are just flat out lazy

2.0
Feb 8, 2018

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and good location.

Cons

Unstable. If you are well paid you are at risk of losing your job. Many positions have been “eliminated” only to hire someone else for less money. Very few leaders and a lot of managers who only care about themselves and how they look to upper management. Overworked and hostile environment. No opportunities for advancement or professional growth. Benefits are not good.

1.0
Aug 31, 2017
Recommend
CEO approval
Business Outlook

Pros

-Flexible hours -Great war stories -Teaches you patience

Cons

-If you ask for Sundays off, you will work every Sunday -Pay is just barely above minimum wage -Customers are atrocious and get away with murder -The holiday playlist will resurface in your nightmares -Some managers are just as bad as the customers, and employees are powerless to report them -Employee performance is judged mainly by how many ICAPs they get (aka how many customers they get to sign up for the store credit card)

Viewing 70 - 72 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.