JCPenney reviews

3.3

53% would recommend to a friend

(13,518 total reviews)
avatar

Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Aug 6, 2017

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

You get to interact with lists of different customers and you also get to have the satisfaction of being able to successfully help someone and make an impact on their life, or even teach them something new.

Cons

Management isn't too great and pay isn't either. It is an entry level job, but it's also harder than most people think.

1.0
May 7, 2017

Digital Senior Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Investing in latest technology.

Cons

* Highly unstable work environment. High turnover/layoffs. * Zero work life balance. Forget not working on the weekends. * Offshoring majority of the work. * Only Management and those willing to sacrifice personal life get promoted. Not based on actual work or those that do the work. * Zero training opportunities or ability to move around in the company.

3.0
Mar 26, 2017

Great opportunities

Recommend
CEO approval
Business Outlook

Pros

Multiple career path opportunities; 100+ year old company is willing to innovate in order to be relevant in market place.

Cons

The company has great training tools and programs but training in general is not prioritized to make sure associates are effectively onboarded and trained. Payroll and training time is minimal for new hires.

Viewing 73 - 75 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.