JCPenney reviews

3.3

52% would recommend to a friend

(13,523 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Sep 13, 2016

Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are none..a company I supported...threw me by the wayside

Cons

Managerial nepotism, racism, discrimination, bullying by management and fellow employess.. being sexually harassed by delivery vendors. Management staffsystem that has taken nepotism to a,whole new level of discrimination and outing of employess who don't fit the mold of an archaic mindset

3.0
Aug 26, 2016

Retail...

Recommend
CEO approval
Business Outlook

Pros

25% discount Short shifts Flexible schedule, good for school hours Coworkers are awesome

Cons

Crappy training, if any Managers talk down to you like a child No respect Get yelled at for working in the same area as anyone else, even if you're each doing your own thing Black out months don't allow for any days to be requested off

5.0
Aug 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Team member associates are friendly and supportive. The work is fun especially during back to school and the holiday season. I love helping customers find what they need. The associate discount is very nice.

Cons

Sometimes the hours are not enough. A forty hour work week would help my life. A living wage such as fifteen dollars an hour would benefit all the hardworking employees.

Viewing 79 - 81 of 13,523 Reviews

Glassdoor has 13,864 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.