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      JCPenney

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      JCPenney reviews

      3.3

      52% would recommend to a friend

      (13,523 total reviews)
      avatar

      Marc Rosen

      63% approve of CEO

      37% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      2.9

      Senior management

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      14K reviews
      4.0
      Aug 6, 2015

      Great corp but needs improvement with career advancement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work/life balance is really respected in the Home Office in Plano. My co-workers & some people around the office are some of the best people you will meet which created a great working environment.

      Cons

      Career advancement in the design part of the company is next to nothing. There is no definite or clear path for advancement. Also unless you are "in" with right crowd, your chances of career advancement is non-existent no matter how hard you work or how well you do your job. I've seen people work like dogs with people advancing all around them, while they stay in the same position. Also if you want to switch departments within the company, HR makes it next to impossible to do. You have to go around them to even get an interview.

      2.0
      Jul 29, 2015

      Loss Prevention Associate

      Loss prevention
      Recommend
      CEO approval
      Business Outlook

      Pros

      More cons then pros. Great if your just starting a job into loss prevention to get your feet wet.

      Cons

      Pay isn't that great. If you voice your concern about somebody breaking a policy that person will not be talked to but you will be investigated about every single thing. District LP does not know what happens in the stores regarding externals. If you produce and break policy then you are loved by management and above. Stay away if you like to voice your concerns they won't listen and will find a dumb reason to let you go. Favoritism is strong in this company. If you have years of experience you won't get promoted, they promote from outside the company. They compare you to other stores even though they have a totally different clientele.

      4.0
      Jun 22, 2015

      Department Supervisor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team mates, employees....generous employee discount, paid vacation, holidays, health insurance

      Cons

      Workload is Crazy! Constant cuts in payroll result in very few actual people to assist customers. It feels like there is a new set twice a month and replenishment does very little replenishing. There is far too much work to be done in the 3 hours or so a day you are allowed to work in your department. LOD shifts and problem solving eat up much of the day.

      Viewing 88 - 90 of 13,523 Reviews
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      ReviewsJCPenney reviews

      Glassdoor has 13,864 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.