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      JCPenney

      Is this your company?

      JCPenney reviews

      3.3

      52% would recommend to a friend

      (13,523 total reviews)
      avatar

      Marc Rosen

      63% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      14K reviews
      2.0
      Apr 7, 2015

      Fine for a temporary job, but nothing more.

      Customer service sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The 10% discount I guess, though I wouldn't buy clothing there.

      Cons

      No breaks; young and immature managers and a stuck up group of women who think working at JCP makes them as special as Ghandi. This place is no better than working at a fast food establishment. They hire you based upon a certain availability, but when they schedule outside of that availability without asking you, they get upset and retaliatory when you say you cannot work. Horrible.

      4.0
      Feb 25, 2015

      Good for flexible part time work

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility. If you are content working part time and need flexible hours this is the job for you. Very friendly working environment.

      Cons

      no promotions given unless you have an open schedule. They do not pay fairly. You could work there for years doing well at your job and you arent gonna get a raise unless the manager favors you and you demand it.

      2.0
      Jan 16, 2015

      Some SVPs & EVPs won't manage, but keep taking the money.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of talented, creative people working very hard, trying to make a living and support their families. Great ideas abound, with most people at the specialist to director level giving their best efforts to move the company back into the black. It could have been great.

      Cons

      Some SVPs & EVPs won't manage, but keep taking the money, backing poor managers whose primary contribution seems to be a near-expert brown-nosing technique. Ego stroking is quickly lapped up, even when reports do very little but take credit for the work performed by their teams. Weird and unacceptable behaviors are tolerated, even protected, and employees who speak up and try to make things better are often marginalized and shown the door. Management should be ashamed, and top leadership likely has no idea things are so bad just a couple of rungs below them on the corporate ladder.

      Viewing 94 - 96 of 13,523 Reviews
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      ReviewsJCPenney reviews

      Glassdoor has 13,864 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.