JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Sep 8, 2010
Recommend
CEO approval
Business Outlook

Pros

I liked the JCP in VA better. They treated me fairly. I didn't just make minimum wage. I was respected by the other employees and managers. I loved working there!

Cons

The JCP in IL was difficult to work at. I had a hard time with management. The employees acted snotty. I had to relearn everything I was taught because the 2 places ran differently. I got pregnant and had morning sickness and the flu at the same time and the one in IL couldn't understand why I couldn't be at work so they put me on a leave of absence. When I did go back, I couldn't work in the same area again and my hours went from 25 to 10 a week! That is just unfair!

3.0
Sep 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Position was fun and had an opportunity to travel. Lots of great co-workers.

Cons

Upper management consisted of biased, closed minded, uneducated "good ole boys".

3.0
Sep 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits, humble associates, managers work with your availibility

Cons

Higher management don't respect you and don't trust you..they rather trust associates over lossPrevention...they feel that if the store is in a high crime area then they loss prevention team is infested with gangsters..don't try to work hard in this company.you won't go anywhere and if you do move up..the time it took you..you've couldve finished college or been with a company that actually pay you decent. My advice is to use them for a check and move on

Viewing 13354 - 13356 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.