JCPenney reviews

3.3

52% would recommend to a friend

(13,523 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Feb 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Good place to move up, if you are there for awhile Can get a job to different store, if you relocate Nice people to work with, usually young people Good place to start your work experience Good employee discounts, that applies at clearance and sales that other stores do not have

Cons

Sometimes there are not enough employees so it can be stresfull to work especially in the big sales days, or weekends they call you all the time to go to work, even when you are not supposed too your schedule will not make sense; sometimes they can schedule 5 hours per week, sometimes 20 or on Monday you may work 2 hours and Tuesday 12 hours they pay can be better, but it is kindly the same as other stores

2.0
Feb 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Busy work environment, flexible schedule, rehiring was really easy. I really got along with most of the people I worked with. Opportunities to work in different areas.

Cons

Favoritism was a big problem. Pay was too low for the amount of responsibilities and work done. Management and those above my team showed us no respect and again, favoritism was a problem.

4.0
Feb 10, 2010

Pretty good company overall

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice Co-workers, Customers very friendly, Upper District Managers very professional and approachable, Good Training, Benefits, Clean and organized workplace, PTO time

Cons

The worse the economy gets, we could loose commissions in our store

Viewing 13420 - 13422 of 13,523 Reviews

Glassdoor has 13,864 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.