JCPenney reviews

3.3

52% would recommend to a friend

(13,523 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Feb 8, 2010

Good company to work for if you need a job.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy mindless work. They are pretty flexible on scheduling and management is excellent. Managers are more than willing to help you succeed in the work place which is hard to find in a company.

Cons

Pay is horrible. Not too much room to grow with the company unless you want to devote your whole career to them.

5.0
Feb 7, 2010
Recommend
CEO approval
Business Outlook

Pros

I feel like my coworkers are my family. My supervisors ALWAYS work with me to make whatever accommodations are necessary (scheduling, etc.)

Cons

You don't earn Paid Time Off (My Time Off) until you have been working at the store for a complete year at 30 hours a week or more (It may be 35). If you miss a day because you're sick and you only get 25 hours or whatever for the week, you have to start counting your year all over again.

2.0
Feb 6, 2010

OK place but don't plan on staying long

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many convenient store locations Fairly good orientation program Variety of departments to work in Co-workers seemed dedicated to their jobs

Cons

If you aren't working at a cash wrap ringing customers out, the day goes SLOWLY I mean how often can you fold clothes on a table before it drives you mad?? Unpredictable scheduling--I was told during interview that my shift would be a steady early morning one to put stock out on the salesfloor. However I was primarily working late nights until 9 or 10. When I brought this to management's attention they fluffed me off saying it would come "in time." I left after a month.

Viewing 13423 - 13425 of 13,523 Reviews

Glassdoor has 13,864 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.