JCPenney reviews

3.3

52% would recommend to a friend

(13,523 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Apr 12, 2011

Former JC Penney Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great benefit package - health, dental - for full-time associates - great rapport with many of my fellow associates - in some cases, friends for life! - 20% associate discount on most items - lots of ways our store appreciates associates - pizza / sub lunches, $5 certificates, etc.

Cons

- management on a rotatating schedule - difficult to get a weekend day off, usually had to try to switch with another management associate. - lots of "selling" - JCP credit card, take the survey, magazine suscriptions - each store has a daily goal. - even though there are exclusions to many coupons / discounts , some customers have played the "let me speak to the manager" game. The store manager usually gives in, these customers tell their friends and they expect this kind of treatment always. Why have rules?

3.0
Apr 12, 2011

great workplace for older retirees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

discount, 401k, respective, good atmosphere

Cons

restricting: not able to utilize full talents

3.0
Apr 7, 2011

It's taught me a lot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a nice company. They treat all employees the same. Whether you are part time or in management. It's nice to feel included.

Cons

The pay is typically less than other retailers. They expect a lot from their employees and are constantly changing and asking for more and more.

Viewing 13438 - 13440 of 13,523 Reviews

Glassdoor has 13,864 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.