JCPenney reviews

3.3

53% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Oct 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Discount Manager made sure we got our breaks Other employees were nice Didn't have to put out new inventory, they had separate staff for this. Leave ON TIME!

Cons

The pay sucked. Advancement in the company was rare. I knew someone that worked there for 15 years and still was just a sales associate.

2.0
Oct 27, 2009

Meh, it was all I could find

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Like that it's 1st shift, weekends off during non-peak seasons, okay discount, good friends and co workers, varied tasks so I wasn't too bored, and fairly flexible during non-peak seasons.

Cons

The pay, not knowing how long you're going to work or how late you have to stay to finish your work, the holiday season, incompetent managers/supervisors, lack of communication or lack of action between employees. I don't understand why the company continues to do some of the things they do. Also, products are marked up to an extreme. JCP gets brand new products with a price tag of say 100 bucks, and they are immediately marked down, 50 percent off, to 50 bucks. That's how they drive sales.

5.0
Oct 26, 2009

Great Place to Work!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very positive and would recommend JCPenney as a place of employment to anyone. Great place to work. They promote growth and continued education to strenghthen competencies.

Cons

JCPenney work life balance has drastically deminished over the last year. It was been an extremely challenging environment. Hirng more employees would alleviate the stress and restore the normal work life balance.

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Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.