JCPenney reviews

3.3

53% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Oct 23, 2009

GREAT

Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling. They are very aware to associates needs. They will go above and beyond when catering to your personal schedule.

Cons

The pay is not competitive. They do not provide a realistic plan for your career and instead motivate you by telling you someday!

4.0
Oct 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Lots of easy things to do breaks up the day so it goes by quickly. Being on the stock team means that you don't interact much with everyone else in the store (including customers). There is a morning meeting everyday that we are never a part of and right about opening time is when i stop putting stuff on the floor and head back to unload the truck.

Cons

No real advancement opportunities, upper management is very fake nice one even told me she has no interest in remembering my name. Told me I would hire in at one rate then during orientation it said a lower rate so I bitched and they gave me 25 cents over what they said initially

3.0
Oct 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexibility with schedule and needing time off at the last minute. Associate discount is also a nice perk to have!

Cons

No true promotion opportunities, lack of skilled management, lack of communication within company, lack of structure within company management and policies.

Viewing 13444 - 13446 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.