JCPenney reviews

3.3

53% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Sep 28, 2009

too wishy washy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good vac to start...good employee relations in the store...good benefits...the compnay will take care of you if you are willing to move all over the country

Cons

the dm and above are only concerned about results ..push credit way too hard...fired if you dont make credit goals...written up weekly for weak reasons

4.0
Sep 26, 2009
Recommend
CEO approval
Business Outlook

Pros

I like the dress code. Every one looks nice when they come to work. I like the discounts on merchandise, although sometimes I spend too much here! The supervisors are up beat and friendly. The general store manager seems to really care about customer service. I enjoy working with the customers and helping them find what they need.

Cons

My manager is never here! Do they watch us on camera to supervise us or what! Does he really have that much paper work to do! Also the supervisors spend a lot of time in the lunch room or somewhere else???

3.0
Sep 16, 2009

JC PENNEY

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a great company to work for if you like to work with people.

Cons

There are a lot of last minute schedule changes that you are always required to work. Pay is not comparable to other companies.Chances of promoting within the company is based upon whether you are like by senior management and not job skills.

Viewing 13450 - 13452 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.