JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Mar 2, 2017

Office Politics Made a Great Company Just Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pension (for those hired before December 31, 2006), 401k, associate discount, flexibility with scheduling

Cons

You can only get the full 25% associate discount when you use preferred methods of payment; management will have pets, making their opinions very biased. Pay is not fair at all; you need to be friends with the management when you get hired on to get a higher pay scale. Working holidays like Thanksgiving and around Christmas are horrible. I was never able to travel out of state around the holidays to visit family (and of course that was the ONLY time that all of my relatives would get together--we live all over).

3.0
Jan 18, 2017

JCPenney input

Recommend
CEO approval
Business Outlook

Pros

Opportunities to learn a vast range of functions required to run a large retailer. Typically good people. People readily share what they know. Great vacation policy.

Cons

Such a large organization with IT specialties - it often takes a meeting with 20 people just to get answers needed for decisions. Very high turnover with significant leadership changes over the past 4 years. Very demanding workload. 60-70 hour work weeks are very prevalent. Retail industry profitability is still a tough environment and is felt.

Viewing 193 - 195 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.