JCPenney reviews

Used to be a stable company to work at, not anymore. Constant layoffs. Big ones every year and individual layoffs throughout the year. Have gotten rid of everyone over 50, so you will not retire here, unless you are a director or VP, then maybe. The Marketing Dept. was a frustrating, stressful place to work. It was hard to take any days off. Just when the work load gets normal, there are more layoffs, and then not enough people to do the work. It was hard to please anyone with your work - things picked apart. There is too much input from too many people at different levels on each project, which generates a lot of changes, and therefore inefficiencies. The merchants have some control over Marketing, so money is constantly being wasted, yet we got no raises for years. The CEO is constantly hiring new VPs or promoting people to VP, yet the excuse for no raise is always that the company is not doing well.

Ever since Ron Johnson took over, morale has been dying at JC Penney. They do something positive for people to make them feel good and then in the next moment, screw over employees in cost cutting moves. They changed the pay structure in the salons to all hourly; didn't take into account that my low productivity the previous year that my new hourly rate was based on was due to me being a new hair stylist with no clientele and didn't work the entire year; and eliminated retail commission. they even lowered the salon manager's pay significantly which was also really crappy. JC Penney was one of the few profitable retail stores in 2011 when a lot of retail stores weren't doing so great. Ron Johnson came in and decided to fix what wasn't broken. I'm not a person totally against change. But I know changes aren't good when you shift from an attitude where good customer service and your employees matter to an attitude when only money matters.