JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
avatar

Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Oct 24, 2015
Recommend
CEO approval
Business Outlook

Pros

- Job satisfaction is 100% dependent on your current supervisor and team. - There are some genuine, professional and talented people, but they are few and far between. - If you thrive on gossip, backstabbing, ridiculing others and cultivating your social life during work hours, JCPenney headquarters may be the place for you!

Cons

- If you are professional and stay focused on the work, you can easily find yourself an outsider with a target on your back. - HR is so bad at addressing employee issues, taking concerns to them only makes matters worse. They will defend any behavior no matter how outrageous based on rank, and tattle to the employee in question, creating a huge backlash. - Egomaniacal supervisors are permitted to operate with impunity, take frivolous trips, and treat team members with complete disregard "because they can." (Verbatim HR response) - The secret to success is acting entitled, sabotaging others, having a bulldozing/obnoxious personality that isn't interested in the facts, sharing credit or acknowledging good ideas,, and sucking up. The more you sabotage, steal credit, socialize and stroke egos, the better your standing. - Employees are moved around like chess pieces. One day you may find out your direct report or you are reporting to someone else, or in a new position, on a different team, or even a different department, without so much as a conversation. - Pretty + popular = promotion, Professionalism + performance = passed over

1.0
Oct 18, 2015

Bad place to work for IT.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a job but don't expect much.

Cons

Not staffed enough so extra long hours. Not much in the way of raises. Lots of lay offs. No training in the years I was there, so furthering yourself is on your own dime and time.

1.0
Oct 13, 2015

Used to be great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with and good discount for employees.

Cons

Constant miscommunication between management and employees, always trying to pin mistakes on employees to justify lower hours or termination, management staff covering up for each other.

Viewing 244 - 246 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.