JCPenney reviews

3.3

52% would recommend to a friend

(13,526 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Apr 23, 2015

Supervisor

Recommend
CEO approval
Business Outlook

Pros

Family like environment, 25% discount, Ability to grow, Great communication on where the business is going, great availability of training, Winning team mentality

Cons

The high school age employees parents not understanding business needs, employees work ethics poor expecting more for less work. Pay increase for hard work should be better when based on performance

3.0
Apr 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Great Supervisor support, numerous resources available

Cons

Extremely crazy hours, commission barriers, lack of quality merchandise

2.0
Apr 18, 2015
Recommend
CEO approval
Business Outlook

Pros

The headquarters building is terrific and includes a daycare, doctors' office, pharmacy/store, gym, cafeterias and coffee shops, a Starbucks, and more.

Cons

Management fears new ideas and rewards only those who keep their heads down and never bring new ideas to the table or rock the boat.

Viewing 268 - 270 of 13,526 Reviews

Glassdoor has 13,867 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.