JD Power reviews

3.3

53% would recommend to a friend

(564 total reviews)
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Joshua Peirez

28% approve of CEO

51% positive business outlook

JD Power has an employee rating of 3.3 out of 5 stars, based on 564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD Power employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

564 reviews
2.0
Jun 19, 2026

Good people. Poor leadership.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work and good pay. Department head level down are great people to work with. Good pay and benefits.

Cons

New leadership. They've come in and turned the company into JD Sterling & Associates. They're leading the business like a private equity firm and moving away from the culture and expertise that made JD Power a successful business and good place to work. Leadership is focused on, and incentivized to, boost valuation in the short-term instead of on long-term success. Cutting costs, layoffs, drawn out reorg, and moving fast with initiatives that are half-baked and lack care or backing evidence. The CEO centralized decision making in an inner circle of former Sterling colleagues and associates without transparency that isn't open to feedback or dissenting views. These people replaced industry veterans that understood the business and company, with people that haven't been in this industry. I don't expect this CEO or leadership to be at the company for long, and they're making decisions that could cause long-term harm. Employee morale has taken a hit. The lack of stability and questionable leadership should be a red flag for job searchers.

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JD Power Response
1w
Thank you for sharing your feedback and for your years with JD Power. We recognize that the pace of essential transformation and change can be difficult for some employees. We offer multiple ways for employees to bring their concerns to their managers, the People & Culture team, and senior leadership. JD Power is focused on building a strong foundation for long-term growth that recognizes the value of our talent and the expertise that makes the company successful. Thank you, JD Power
1.0
Mar 10, 2020

Management? Career Development?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company name recognition, looks good on a resume. Some of my coworkers were nice.

Cons

Management has no idea what they're team actually does, I have no idea what they actually do, aside from being in Skype meetings and refusing to cooperate. Separate departments do not want to work together. Teams are only interested in making sure any errors cannot be blamed on them, lots of "finger pointing". Morale is terrible. No clear career path in the company (I asked and was even told this by "Senior Leadership"). If you have ideas for improvement, or any ideas at all, keep them to yourself if you're not a "manager" or higher, you couldn't possibly bring value unless you're on their level. There is no actual training for the tasks given to you, even though there are tons of "company standards" that aren't communicated to you. It's like you're constantly set up to fail. CEO isn't interested in investing in employees, only increasing profit and getting out. No company vision, no clear culture.

1.0
Jun 16, 2026

Yikes

Recommend
CEO approval
Business Outlook

Pros

Remote job that pays market rate salaries and offers decent health benefits.

Cons

It feels like the executives at this company are sitting in first class in an airplane behind a giant metal door instead of a curtain, completely sealed off from the rest of the organization that is all sitting in coach. We are told to stay seated, stay comfortable, and be grateful, cramped seats, stale peanuts and all. Every so often, a voice comes over the intercom with an announcement, and you have no choice but to accept it. Sometimes that announcement is that your colleague has been fired, so they can clear some salary cap for another former Sterling employee, and you'll need to increase your work load. This executive change honestly feels like a cash grab for the executive team and their friends and does not feel like the transformation the company desperately needed. Every executive working here is a nepobaby. They only hire people and vendors who have previously worked with the CEO and the COO at other companies, even if they are not the best candidates or companies to work with. They are also paying them obscene salaries. None of these folks have any experience in the industry that drives the company profits, automotive, nor have any interest in getting up to speed. J.D. Power used to be a place where speaking up was encouraged. Now, one wrong look at the wrong executive can cost you your job. They removed internal anonymous feedback because "it's not productive." But I am 1000% sure they are reading still reading these reviews.

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JD Power Response
1w
Thank you for sharing your perspective. JD Power is focused on building a strong foundation for long-term growth, and we recognize that the pace of this transition can be challenging. We encourage employees to share their feedback directly with their manager, the People & Culture team, and/or senior leadership. Thank you, JD Power
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