JD Power reviews

3.3

53% would recommend to a friend

(564 total reviews)
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Joshua Peirez

26% approve of CEO

51% positive business outlook

JD Power has an employee rating of 3.3 out of 5 stars, based on 564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD Power employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

564 reviews
4.0
Aug 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Working on the Linux team exposes you to a variety of technologies (kubernetes, docker, apache, tomcat, AWS) and you're encouraged to design and implement solutions to systemic infrastructure issues in coordination with your manager. You have a lot of agency over your workflow and the technology you choose to specialize in. There is also a bounty of embedded and senior positions for Linux Admins to apply to internally. Company-wide, they have an active Diversity and Inclusion survey that drives change in the organization. It also doubles as a yearly feedback inbox that is presented to our executive committee, already contributing to positive change throughout the organization. (additional vacation, no-meeting fridays, encouraging disconnect from work after-hours) Teams are largely happy to collaborate, allowing introductions and cross-talk that speed troubleshooting from a Tech Operations perspective. We also hire out of intern positions when there are openings on the team, the candidate is a good fit, and shows interest. This is common due to the high turnover (see also: "Cons"). As an intern, you can expect to be treated like an equal (especially as you develop skills, specialize, and start working on high priority incidents). You will join the on-call cycle by ~6 months with the company. Flexible work hours, work from home, offices also open.

Cons

Lots of legacy technologies that are ill-maintained, and the Linux team lacks the authority to push for maintenance activities because we operate at the behest of the business (not vice-versa). This stems from the high workload on the team, and the understanding that maintenance will occur "when we have the time". We rarely do. On the Linux team in particular, we are still experiencing a trend of high turnover. Pay and workload are commonly cited by those leaving, and management is responding by growing the team and increasing salaries to market standards. It's too early to judge the impact of those efforts at the time of this review. Fair warning: The Linux Team has an On-Call cycle that intensifies when the team loses staff/shrinks. Harder to personally connect with coworkers in a work-from-home environment.

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JD Power Response
3y
Thank you for sharing about your experience as a Linux Administrator at J.D. Power. Just like you, we love the collaborative nature of our organization. We also appreciate many of the benefits you listed, including no-meeting Fridays and our work-life balance initiatives. We also appreciate you taking the time to leave a very well-detailed review and take your concerns seriously. Please let us address these concerns directly with you. Connect with your manager, HRBP or, if you are more comfortable, send an email to VoE@jdpa.com so we can continue the conversation about high workloads. Thank you so much for being a part of our team! Thank you, J.D. Power
4.0
Jul 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Good team. Good work-life balance. Managers are down-to-earth and interested in your success, providing help and support whenever needed. Extended long-weekends.

Cons

Salary could be higher. Deadlines are not always clear because you are working with so many different teams within the company.

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JD Power Response
4y
We sincerely appreciate you sharing your positive experience regarding the support you receive from your leaders and team! We are glad you are enjoying our work-life balance initiatives, including the extended long-weekends that are offered at specific times of the year. The company is interested in hearing from employees directly regarding any concerns. Please connect with your manager, HRBP or, if you are more comfortable, send an email to VoE@jdpa.com so we can better address any clarity concerns with respect to project deadlines. Thank you, J.D. Power
1.0
Jul 5, 2022

Do not come

Recommend
CEO approval
Business Outlook

Pros

not much workload, flexible time

Cons

minimum salary, no promotion, have to work on stat holidays

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JD Power Response
4y
Thank you for posting your comment on Glassdoor. We strive to clearly communicate during the Incentive Analyst interview process that the volume of data at times requires additional overtime monthly during our peak periods, which can consist of working on weekends and stat holidays. In those cases, the company subsidizes the stat pay and overtime pay for hours worked by our employees per ESA guidelines. We’re happy to share that there are many internal opportunities to move around within the company and we encourage all our employees to regularly explore our internal job board. Lastly, discussions with your direct manager are encouraged to address promotional opportunities. Should you wish to discuss your concerns further, please connect with your supervisor, manager, HRBP or, if you are more comfortable, send an email to VoE@jdpa.com with any additional feedback. Thank you, J.D. Power
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Glassdoor has 672 JD Power reviews submitted anonymously by JD Power employees. Read employee reviews and ratings on Glassdoor to decide if JD Power is right for you.