JG Wentworth reviews

2.9

30% would recommend to a friend

(511 total reviews)
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Randi Sellari

39% approve of CEO

31% positive business outlook

JG Wentworth has an employee rating of 2.9 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have an average working experience there. The JG Wentworth employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

511 reviews
1.0
Mar 27, 2026

Only my opinion

Recommend
CEO approval
Business Outlook

Pros

Work life balance. It is motivation to look for better employment opportunities.

Cons

Ive not experienced any other work circumstances like I have with JGW and I pray that I never do again. It took me reaching out to my manager numerous times and getting no response and reaching out to HR 3 times to finally get clarification on what the correct pay would be, when accepting the job offer I was given incorrect information on how the commission break down works, that took me being employed for 3 months to finally get that answer but it opened my eyes to realize ALL of management lacks proper communication skills. The accounts we are given are terrible I have kept track of the accounts I am reviewing in a day after typically reviewing 100 accounts in a day there is usually only 5-7 accounts that are successful to send offers on this is less than 10%. The communication between customer service and negotiators are horrible, and their processes are ages behind. The customers go with JGW due to the name but they are light years behind other debt settlement companies.

1.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling. Free bagels on mondays.

Cons

Told in interview that we would have freedom to choose what accounts we work and that we will not be micromanaged. They now monitor every account we look at and are assigned creditors to work. Over-hiring in negotiations as to settle more accounts, at the expense that no individuals are able to hit monthly KPI’s so they have reason to get rid of employees. Upper management moves all available accounts to automated process as to line their own pockets and to screw over their own employees. They also demand you work high balance accounts while providing no extra incentive compared to low balance accounts. This company somehow is a “highly rated workplace” while it continuously shows that they do not care about the livelihoods of their own employees. They attempt to buy employees off with catered lunches every few months and expect us to just let them effectively give us pay decreases.

4.0
Jan 28, 2026

N/a

Recommend
CEO approval
Business Outlook

Pros

A Pay raise; Supervisors great!

Cons

Long hours and customers can be difficult

Viewing 13 - 15 of 511 Reviews

Glassdoor has 521 JG Wentworth reviews submitted anonymously by JG Wentworth employees. Read employee reviews and ratings on Glassdoor to decide if JG Wentworth is right for you.