JM Family Enterprises reviews

Incompetent management, favoritism, if you don't "fit in" you aren't likely to promote. There is more talent on the call floor than among supervisors. Supervisor was overbearing and would try to restrict bathroom time. You are nit-picked. There is a quality control department that randomly selects 10 calls per month to listen to and score. Once quality has scored the call the supervisor goes back and listens to the same calls again to check for more errors. Your final score helps determine your year end bonus....