Jamf reviews

3.0

34% would recommend to a friend

(634 total reviews)
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Beth Tschida

100% approve of CEO

26% positive business outlook

Jamf has an employee rating of 3.0 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Jamf employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

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634 reviews
2.0
Jun 21, 2024
Recommend
CEO approval
Business Outlook

Pros

1. Authentic Beginnings Jamf’s story is rooted in a genuine need. The founders, IT admins themselves, created software to solve their own problems. This 'by IT admins, for IT admins' approach forged a deep, authentic connection with their user base, leading to early success and a strong, loyal community. 2. Strong Community Spirit The company’s origins in a small Midwestern town fostered a culture of camaraderie and support. Employees and customers alike felt like part of a close-knit community, where everyone was invested in each other’s success. This sense of belonging was a significant driver of employee engagement and customer loyalty. 3. Inspirational Leadership Under Dean Hager’s leadership (prior CEO), Jamf embraced a style reminiscent of a pastoral, inspirational figure. His ability to rally the team with feel-good messages and a positive outlook created a harmonious work environment that many found motivating and supportive. 4. Focus on Customer Needs The company’s deep roots in the IT admin community ensured that it stayed closely attuned to the needs and challenges of its users. This user-centric approach allowed Jamf to build products that were precisely tailored to their customers, enhancing their value and usability.

Cons

1. Cultural Rigidity Jamf’s adherence to ‘Midwest nice’ fostered a culture that was overly conservative and resistant to change. This aversion to confrontation and innovation led to organizational complacency, hindering the company’s ability to adapt and compete in a rapidly evolving tech landscape. 2. Leadership Alignment Over Strategic Capability Leadership hires were often chosen for their alignment with the company’s cultural ethos rather than their ability to drive strategic growth and innovation. This focus on maintaining a pleasant, agreeable atmosphere came at the expense of hiring leaders who could navigate the complexities of a global market and make the tough decisions necessary for success. 3. Lack of Performance Focus The emphasis on gaining approval and maintaining harmony often overshadowed the need for clear performance metrics and accountability. Employees were more concerned with staying within the bounds of ‘nice’ than pushing for measurable results, leading to a disconnect between effort and impact. 4. Product Commoditization While Jamf’s products initially stood out in a niche market, they began to lose their competitive edge as the tech landscape evolved. The company’s failure to innovate and differentiate its offerings in the face of advancements in AI and automation led to its tools becoming commodities rather than industry-leading solutions. 5. Investor Discontent The company’s stock performance, down over 60%, is a stark indicator of its struggles. Investors are increasingly wary of Jamf’s ability to deliver sustainable growth and innovation, signaling a lack of confidence in the company’s strategic direction and leadership.

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Jamf Response
1y
We appreciate your thoughtful comments and thank you for recognizing our authentic beginnings, strong community spirit, inspirational leadership, and focus on customer needs. As we continue to grow and scale the organization our leaders are actively helping our Jamfs mange through this change. Our robust Leadership and Development Programing supports our managers and employees in developing their leadership skills, including those needed to help employees thrive in this changing environment and to drive the company strategy forward. Performance and accountability are critical to ensure we are succeeding in our strategy to manage and secure Apple at work. Enhancing our performance development processes, introduction of scorecards, and regular reviews of critical business metrics help drive accountability and improve performance. We aim to have a strong culture of internal mobility and promotion based on progressive skills and experience; however it is also good to bring in new and fresh ideas to the company. We will continue to hire from the outside where key roles need to be filled to bring in the scaled experience that is required. Our leadership places great importance on our culture, core values, and a continued focus to ensure we remain a great place to work for all employees.
2.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Jamf is an interesting company, they'll live and die by the Apple sword as their market position in managing Macs is second to none. They have THE software product to do that at scale in any business. Most recently they've attempted to move more into the security space and upsell into those lanes. The Jamf Pro product is incredible, and really has to be experienced to know how truly great it is. The people in engineering and product development are also incredibly intelligent folks. Excellent PTO policy,

Cons

The downsides: you've got new leadership in the former COO taking over as CEO, and frankly there's no actual concrete strategy on how the security products GTM. One look at the financials and you also realize, this company is being mismanaged financially pretty badly. Sales and marketing are 3x where they need to be to be healthy, as revenues haven't upticked to warrant the spend on those segments. So that means they're in a place of break-even for awhile, until they recognize other segments and are willing to invest in those for growth. And speaking of that....this is a typical software company that will absolutely jump the gun on hiring people with the expectation that revenue will automatically just generate by putting people into sales roles. Leadership at the highest levels fail to realize that without proper support of your product, services, etc, that you can't expect instant revenue gratification 6 months into one sales hire. They need to slow down, work on a 5 year plan, and build better business cases before overhiring. If you're looking at Jamf, please ask extremely detailed questions around their 3-5 year GTM strategy plan for their security products, and be equally as keen to learn around their ROI expectations. Run, don't walk, away from anybody who can't answer those questions as specifically as possible before moving forward with them. If there's an excuse used around "technology environment is always changing so we have to be able to adapt", say thanks but no thanks, because that obviously means there's no concrete buy in from leadership on a strategy that makes sense. Jamf says they're Apple first...that's horribly incorrect. They are a Mac-first company, not Apple first. As long as you understand that walking in, that helps reset expectations properly. Lastly...very immature company when dealing with anything with channel partners or anything that's not a direct sale methodology. This is evident everywhere from sales operations to leadership at the highest levels to the direct sales reps and beyond. There's a lot of maturation and learning to be had by Jamf if they want to be successful and grow as a public company.

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Jamf Response
2y
We appreciate your comments and feedback regarding Jamf’s product and GTM strategy. Two of Jamf’s key differentiations are our Apple focus and our commitment to serving Jamf Nation by anticipating and meeting their needs of the future. We intend to maintain our market leadership of Apple-first management and security, and our customers are growing with us, as evident by our 31% year-over-year growth in security ARR and 23% using both our management and security products, as of Sept 30, 2023. As Jamf continues to grow, we are committed to ensuring our processes, systems, and structures scale along with us. We believe our culture is the cornerstone of our success, and remain employee-first and customer-centric.
2.0
Nov 14, 2021

Not angry, just being real.

Recommend
CEO approval
Business Outlook

Pros

-Jamf has excellent healthcare at an affordable + competitive price. -Work/life balance is great for most roles. -Growing and secure company. -Major points to bringing on the new CIO who is needed for the next chapter of growth. -Excellent offering of hardware to all levels.

Cons

-No unlimited PTO -Growing pains are incredibly difficult for now and the foreseeable future. -In many ways, Jamf has not matured and acts like they are a company of 500 people in Eau Claire. The Midwest mentality running through the veins of this company will eventually destroy it. -Individuals promoted to management after tenure and not talent or results. -Lots of times you have the “opportunity” to do more than one job until you force leadership to build positions to help scale or cover up gaping holes that have existed for a long period of time. -Pizza parties in lieu of actual investment in employees. Now for the real pain: -Jamf has failed to address the biggest elephant in the room: horrible pay compared to nearly every other software company (small, medium, large, enterprise). -For many sales roles, Jamf is usually 30-60% lower for similar titles in every market in the US. -While many companies have pivoted to offering remote employees California-like salaries regardless of location, Jamf pays like people are buying a house on the outskirts of Eau Claire. It’s not sustainable. -Subpar RSU offerings below middle management. -No company percentage bonus for individual contributors. During my two weeks notice, Jamf failed to offer any sort of counter to the competing offers I had. It was literally not mentioned by anyone. Nobody did anything to get me to stay. At all. There is simply no process to retain highly talented and highly technical people. This will continue to bleed them dry until pay is addressed.

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Jamf Response
4y
Jamf is committed to taking care of our team members, and part of that promise is ensuring all Jamfs are fairly and equitably paid. We know that the compensation landscape globally has shifted for a number of reasons, and Jamf has a number of efforts underway to be able to retain our current talent and continue to recruit top talent that wants to make an impact on the world. Jamf also takes a ‘whole employee experience’ view of compensation, and strives to make investments not only in cash and salary related items, but also other services to ensure the wellbeing (financial, physical, and emotional) of our teams. Just within the 2021 alone, Jamf has rolled out an Employee Stock Purchase Plan (ESPP), provided ownership to our employees in the form of Restricted Stock Units (RSU), expanded on our paid parental leaves in the US and added family planning benefit services like IVF and egg freezing, provided for an additional 3 paid holidays for the end of 2021… and we are not done yet. We continue to review all of our total rewards and make investments to support our employees. Employee retention is a top priority at Jamf in order to continue our more than 90% retention rate and ensure Jamf is a great place to work for all.
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Glassdoor has 676 Jamf reviews submitted anonymously by Jamf employees. Read employee reviews and ratings on Glassdoor to decide if Jamf is right for you.