Jersey Mike's reviews

3.7

64% would recommend to a friend

(3,768 total reviews)

Peter Cancro

82% approve of CEO

57% positive business outlook

Jersey Mike's has an employee rating of 3.7 out of 5 stars, based on 3,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jersey Mike's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Dec 9, 2023

No Better Than Subway

Recommend
CEO approval
Business Outlook

Pros

The food is good and 50% off to employees

Cons

***You will be tested on the menu and it’s a written test, you only get the numbers and an ingredients list*** - they won’t give you scheduled hours to study and expect you to learn things off the clock. Which has been federally illegal since 1938 (Fair Standards Labor Act) - you’d probably be better off working for subway, the pay isn’t good enough to warrant their expectations - My store has a “hours are earned not given,” policy. So they over hire, expecting people not to make it too far, and once you get through training the hours are still minimal. Until you “prove yourself,” which is completely subjective. - They also tend to hire high schoolers and young people who live with whoever they grew up with. That way they can give them 10hrs a week, groom them into who they want them to be, then promote them through the ranks. Makes for a more compliant no questions asked, management. - A lot of unearned egos, people who think they’re the best of the best because management said so. They also don’t bother questioning management. - Management doesn’t care about people, they care about numbers and liability. - They tried to tell me they “treat COVID like any other illness,” despite that being totally against health dept regulations. Had to read the DM the health dept regulations for them to believe me, while I was sick with COVID. - Store cleanliness is awful

3.0
Jul 22, 2019
Recommend
CEO approval
Business Outlook

Pros

They give back. No crazy late nights. The food is great. Very authentic.

Cons

Very unorganized upper management. No solid HR department for employees to report issues to. Unwilling to help weaker stores. Higher management tends to be extremely disrespectful to store management. No real benefits aside from health insurance which is way over priced for little coverage.

1.0
Apr 25, 2019

Crew

Recommend
CEO approval
Business Outlook

Pros

Free food, payday is every other Friday. Coworkers are helpful to the new crew.

Cons

They need to work on being more professional, -and work on communication. Pay was minimum. Didn’t see any tips for the first week. Training needs improvement and patience from trainers.

Viewing 1 - 3 of 3,768 Reviews

Glassdoor has 3,929 Jersey Mike's reviews submitted anonymously by Jersey Mike's employees. Read employee reviews and ratings on Glassdoor to decide if Jersey Mike's is right for you.