JoS. A. Bank reviews

3.4

61% would recommend to a friend

(1,200 total reviews)
avatar

John Tighe

100% approve of CEO

40% positive business outlook

JoS. A. Bank has an employee rating of 3.4 out of 5 stars, based on 1,200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JoS. A. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jun 25, 2011
Recommend
CEO approval
Business Outlook

Pros

If you have time on your hands and like to help people dress properly and only need to make some spending money, then this could be your dream job.

Cons

The people I work with are all great people but they have little to do with my income or chance for advancement. With the exception of my direct manager and peers, this corporate culture is one of disrespect and low regard. You are paid a typical low retail hourly wage and must cover that wage before you can make a commission. The company's marketing is based totally on price so the typical customer has learned to wait until the bogus retail prices are reduced by 60 to 75 per cent. This means you have to work much harder (2 to 3 times as hard) to cover your hourly wage. The hourly wages are rarely covered and if they are, the commission is only a few dollars. The hourly wages are refered to by the company as "unearned" suggesting that they are a "gift" and you did not earn them. However, you are expected to fit customers, be a shipping and receiving clerk, dust, vacuum and mop the floor, clean the bathrooms, stock the shelves, refold and merchandise the clothes, make sales calls on the phone to tell customers about the sales, reset sale signs for every new sale (sometimes as often as 3 times a week), and the $8.00 per hour you make is called "unearned". Go figure. If you wish to earn more money this year than last, you have to sell more. In other words, there is no chance for a raise. As for advancement, most managers are hired form the outside. It is a shame that JAB treats the sale force this way because it could be a great company. I believe that a company is only as strong as its "worker bees". There is a high turn over and very low moral. This is like building a house on sand, sooner or later it will come crashing down.

3.0
Nov 25, 2009
Recommend
CEO approval
Business Outlook

Pros

-Good hours -Great people -Great environment -Awesome product -Great sales -Good customer base -Good locations -Flexible hours -Good management -

Cons

The pay is the biggest con of all. At the store that I work at, you only make commission maybe twice a year. The rest of the time, you're making hourly. When you don't make commission, they put you on an "unearned" list, which over time takes away your commission percentage until it hits rock bottom. The only way to continually make commission is to work in a high-volume store(2mil+). Also, they expect you to make big sales, but it's impossible when they're offering a Buy One, Get Two Free deal. I have worked for the company twice now, once in the past and currently. Before, they ran sales maybe 2-3 times a year -- now they're running 2 or 3 sales at one time. Sometimes it's quite hard to really know what's on sale. They have really devalued the product with the sales in the past year. For example, before if I sold 3 Signature suits, that would have totaled out to be $2400. Now, with these sales, most of the time I'm selling 3 Signature suits for the price of one. I will never be able to sale a Signature suit at it's regularly price ever again, the customers have come to expect really great deals, which the company can do because they manufacture all their own products. Joseph A. Bank is no longer a Fine Men's Clothier, but a Fine Discount Clothier.

1.0
Jan 2, 2019

Store manager

Recommend
CEO approval
Business Outlook

Pros

Returning loyal customers . Great fellow Managers /peers supportive.

Cons

No work life balance at all ! No help from district manager when understaffed, has a very condescending attitude towards others.

Viewing 55 - 57 of 1,200 Reviews

Glassdoor has 1,237 JoS. A. Bank reviews submitted anonymously by JoS. A. Bank employees. Read employee reviews and ratings on Glassdoor to decide if JoS. A. Bank is right for you.